How Your Prospects Speak To You Without Words

How Your Prospects Speak To You Without Words

The other day I had an interesting experience and I wanted to share with you!

I was speaking with a friend inside his home here in Vancouver, Canada. He has a very nice house that he just purchased last year for several million. Huge ceilings, massive living rooms, and on suites off all the bedrooms. Basically it is a beautiful home.

Here’s the thing….

Even though he has achieved a great deal of financial success, he (for some reason) still felt compelled to impress me. He was sharing stories about trips, vacations, all these people he knows, and guess what? Almost every time he shared a story with me he was either lying, or was stretching the truth.

How do I know? Simply by his body language. That right there is HUGE my friends.

He must have rubbed, swiped, or touched his nose or the back of his head at least a half dozen times. Even though he is a GREAT guy, he felt compelled to stretch the truth just for the sake of making things sound more exciting.

Let’s Understand What Happened With My Friend….

Unfortunately he wasn’t being totally truthful with me. He had a case of what I call “Nose-Rubbing.” By slightly rubbing his nose he was looking for a way to calm his nerves. There is a reaction in our brains that happens when we lie or exaggerate and causes us to experience wanting to touch our nose without us being consciously aware of it. It’s human behavior, and unless your are totally truthful, it’s going to happen to you too.

Now, in this case with my friend he could have been nervous for this to happen too, however we’ve known each other for quite a while and I highly doubt he was feeling nervous around me!

Pretty powerful to think about right? Your facial expressions, gestures, head movements, eye contact, and posture all communicate, either congruently or incongruent. If you’re in Network Marketing or you own a small business, you simply must understand others body language because it will give you a slight edge in your market place.

A Second Example For You….

The other day I had a business meeting with five people. There was two guys that were interested in our business model and wanted to discover how they could get involved. It was an absolutely beautiful sunny day and I was really looking forward to this meeting. We all met up at the our head office and started the conversation inside the lobby.

After the typical meet and great, handshakes and small talk, what did these guys decide to do? They both decided to cross their arms as we began speaking about our business model.

What does this tell me?

This tells me that they are feeling uncomfortable and closed off. Whenever someone crosses their arms and holds their body tight, what they are actually saying is that, “I’m holding myself because I am feeling uncomfortable with this environment and want to let myself know it is OK.” In a nutshell, people close themselves off because they are uncomfortable.

In a situation like this, it’s important to understand what your prospects behaviour is telling you. In this case, the arms crossed let me know I need to match them for just a few seconds. I also crossed my arms while conversing with them. Once they started open up, I began to use several NLP (Neuro Lingistic Programming) Techniques to help them”open up” and feel more comfortable.

At this point everything was great! We were laughing, making jokes, and really having an awesome time connecting and doing business. More importantly, from that point on they felt comfortable with me and never crossed their arms again.

There are so many techniques that I can help you with and I’ll be sure to post something up that will have more detail in you all want.

 

To Your Continued Success,

ryansig2 How Your Prospects Speak To You Without Words

 

PS: If you guys have any stories please do share!

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2 Responses to “How Your Prospects Speak To You Without Words”

  1. James Humphrey 29. Jan, 2010 at 7:18 pm #

    Great information Ryan and your powers of observation are awesome. Its strange how many things a simple jester can show us or teach us about the person we are speaking with. Just by sharing your stories you are teaching the powers of observation and attention to detail.

    These are skills of the successful and thanks for sharing them with us.

  2. Ryan Yokome 30. Jan, 2010 at 6:30 am #

    Hey James,

    Always a pleasure to have you stop by! I find it extremely interesting how we constantly interact with non-verbal communication.

    I got your message by the way. I’ll hit you up tomorrow!

    When we REALLY do these smoothly and natural it amazing how we can captivate and audience with others feeling comfortable and relaxed even though we just met. ;)
    Ryan Yokome´s last blog ..How Your Prospects Speak To You Without Words My ComLuv Profile

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